We keep this section deliberately detailed so there are no surprises when the truck pulls up.
Orders confirmed before 1:00 PM ET on a business day ship the same day. Orders confirmed later ship the following business day. Business days are Monday through Friday, excluding U.S. federal holidays.
Next business day within 250 miles of White Pigeon, MI; 2–3 business days elsewhere in the continental U.S.; freight quotes provided for Alaska, Hawaii, and Puerto Rico.
UPS Ground, FedEx Ground, USPS Priority, and our own route trucks for regional deliveries. Facility-preferred carriers are honored where possible.
LTL freight is quoted per shipment; residential and lift-gate accessorials are disclosed on the quote, never added silently to the invoice.
Unopened, non-refrigerated stock items may be returned within 30 days for restocking credit (a 15% restocking fee applies to non-defective returns). Defective or damaged goods are replaced at no cost — call (269) 483-9029 within 5 business days of receipt.
ACH, business check, Visa, Mastercard, American Express, and Discover are accepted. Net-30 terms available after a short credit application. Invoices are emailed the day of shipment.
