Our story

Independent, family-run, and stubbornly reliable.

Northline Medical Provisions was founded in 2014 by Norma Collier out of a small warehouse in White Pigeon, Michigan. What began as a single delivery route for four local clinics is today a full-line medical distributor serving more than 430 facilities across Michigan, Indiana, Ohio, and northern Illinois.

Portrait of a Northline team member
Leadership

A message from Norma.

"I spent fourteen years as a purchasing coordinator inside a long-term-care group before starting this company. I knew exactly what a good vendor looked like — and how rare that vendor was. Northline exists to be the distributor I always wished I could call."

"We're small enough that every account gets a real person, and we're organized enough that the paperwork always shows up. That combination is our entire pitch."

— Norma Collier
Founder & Managing Director

What we believe

Four operating principles.

Answer the phone.

A person picks up during business hours. Voicemails are returned same day.

Ship what you promised.

If we quoted it, we deliver it — or we call before you have to.

Document everything.

Lot numbers, expiry dates, and manufacturer origin on every packing list.

Price with a straight face.

Quarterly-locked pricing on your core SKUs. Fuel surcharges disclosed line-by-line.

By the numbers

A decade of quiet growth.

2014

Founded in White Pigeon, Michigan with a single leased warehouse bay.

430+

Facilities served across the Great Lakes region as of last quarter.

18

Team members between our warehouse, delivery, and account operations.

99.4%

On-time delivery rate over the trailing 12 months, tracked internally.

Come see the warehouse.

Local buyers are welcome to schedule a walkthrough of our White Pigeon facility.

Book a visit