Every account gets the same operational backbone — sourcing, quality checks, documentation, and a dedicated point of contact — configured to match how your facility already works.
Recurring monthly, bi-weekly, or weekly deliveries built from your PAR levels. We hold your inventory profile, alert you to low stock, and auto-generate a draft PO for approval.
For facilities with limited storage, we handle high-frequency, low-quantity drops via our own route trucks — most often gloves, PPE, and incontinence products.
Send a part number, brand, or a competitor's SKU sheet. We'll come back with cost, lead time, and manufacturer of origin — often with two alternates in case of back-order.
Every shipment ships with lot & expiry data. We retain full audit trails for seven years and can pull records for state surveys in under 24 hours.
Existing accounts get an after-hours line for weekend or overnight emergencies. Rush fees are disclosed up front — no surprises on the invoice.
DME items ship pre-assembled where practical. Damaged or defective goods are picked up and replaced on our next scheduled route at no charge.
All of Southwest Michigan, Northern Indiana, and Northwest Ohio: St. Joseph, Cass, Berrien, Kalamazoo, Elkhart, LaGrange, and Steuben counties.
Balance of Michigan, Indiana, Ohio, and Northern Illinois via our carrier network with tracked handoff.
Continental U.S. delivery available for non-refrigerated items via UPS Ground and FedEx Ground.
