Last updated: January 12, 2026
Northline Medical Provisions ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through our website, saaimedicals.com, when you contact us or place an order, how we use that information, and the choices you have.
1. Information we collect
We collect only the information necessary to respond to your inquiry, process your order, and comply with our legal obligations. This includes:
- Contact details you provide voluntarily through our contact form, by email, or by phone — name, organization, email address, and telephone number.
- Order & billing information such as shipping address, purchase orders, and payment method when you place an order with us.
- Technical information automatically collected by our web server and analytics tools, including IP address, browser type, device type, referring URL, and pages visited. This information is aggregated and does not personally identify you.
2. How we use information
- To respond to inquiries and provide quotes.
- To process and deliver orders and provide customer support.
- To send transactional messages (order confirmations, invoices, shipping notifications).
- To comply with tax, accounting, and regulatory record-keeping obligations.
- To improve our website and services through aggregated analytics.
3. Sharing of information
We do not sell, rent, or trade your personal information. We share information only with:
- Shipping carriers (UPS, FedEx, USPS) so that orders can be delivered.
- Payment processors that handle card and ACH transactions on our behalf under industry-standard PCI DSS controls.
- Professional advisors (accountants, legal counsel) bound by confidentiality obligations.
- Government authorities when required by law, subpoena, or valid legal process.
4. Cookies & analytics
We use a small number of first-party cookies to remember your cookie preference and, where you consent, aggregated analytics cookies to understand how visitors use the site. See our Cookie Policy for details and how to opt out.
5. Data retention
Contact-form messages are retained for up to 24 months. Order, invoicing, and shipping records are retained for seven (7) years to comply with U.S. tax and medical distribution record-keeping requirements.
6. Security
Our website is served over HTTPS. Access to customer records inside our systems is restricted to authorized personnel. Payment details are handled entirely by PCI-DSS-compliant processors and are never stored on our servers in plaintext.
7. Your rights
You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete your information subject to our legal record-keeping obligations. Send requests to payments@saaimedicals.com.
Residents of California, Virginia, Colorado, Connecticut, and other U.S. states with comprehensive privacy laws have additional rights (including the right to opt out of "sale" or "sharing"; we do not engage in either). You may exercise those rights by contacting us at the address above.
8. Children
Our website is intended for business customers. We do not knowingly collect personal information from children under 13.
9. Third-party links
Our site may link to third-party websites (for example, manufacturer product pages). We are not responsible for the privacy practices of those sites.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be highlighted on our homepage for 30 days.
11. Contact
Northline Medical Provisions · Attn: Privacy · 3185 Shingleton Road, White Pigeon, MI 49099 · payments@saaimedicals.com · (269) 483-9029
Questions about this document? Email payments@saaimedicals.com or write to Northline Medical Provisions, 3185 Shingleton Road, White Pigeon, MI 49099.